Parameter Generation and Control, Inc. Warranty Statement

 

1. Warranty Coverage for New Equipment:

  • Parts: Covered for 3 years from the shipment date.
  • Labor: Covered for 1 year from the shipment date. – Travel is included, Zone charges apply.

 

2. Warranty Coverage for Refurbished Equipment:

  • Parts: Covered for 3 months from the shipment date.

 

3. Scope of Warranty:

  • This warranty ensures that all equipment manufactured or repaired by Parameter Generation and Control, Inc. (Parameter) is free from defects in material and workmanship that may impair its usefulness.
  • The warranty does not guarantee the equipment’s fitness for any specific use.
  • Our obligation under this warranty is limited to repairing or replacing any defective parts that our examination confirms as factory defective.

 

4. Exclusions:

  • Special, Indirect, or Consequential Damages: This warranty does not cover any special, indirect, or consequential damages resulting from defects, failure, or malfunction of the equipment.
  • Wear and Tear: Normal wear and tear, including but not limited to, parts that wear out over time and require regular replacement or maintenance.
  • Improper Use or Installation: Damage resulting from improper use, installation, or maintenance by the purchaser or any third party.
  • Unauthorized Modifications: Any damage or defect resulting from unauthorized modifications or repairs.
  • Environmental Damage: Damage caused by environmental conditions, such as extreme temperatures, humidity, or corrosive environments.
  • Shipping Damage: This includes damage which occurred while moving equipment on site at a customer facility and equipment in transit.
  • Acts of God: Damage caused natural events such as floods, earthquakes, tornados, or hurricanes. Events such as Acts of war, civil unrest, power grid failure, and technology outages. Events uncontrollable by human intervention.

 

5. General Conditions:

  • The warranty is valid only if the defective parts are confirmed by our examination to be factory defective.
  • All equipment and materials are subject to standard industry tolerances and variations.
  • IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES (INCLUDING BUT NOT LIMITED TO, LOST PROFITS AND BUSINESS INTERRUPTION), REGARDLESS OF WHETHER EITHER PARTY: (A) HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES, OR (B) IS NEGLIGENT. IN NO EVENT WILL PARAMETER’S TOTAL LIABILITY EXCEED THE CHARGE PAID BY CUSTOMER FOR THE SERVICE.
  • PARAMETER MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AND DISCLAIMS ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ANY REPLACEMENTS BY PARAMETER DO NOT EXTEND THE ORIGINAL WARRANTY PERIOD

 

6. Other Equipment:

  • We do not provide express or implied warranties for products of other reputable manufacturers sold under their brands or trade names, or included as components in our equipment. We will endeavor to obtain repair or replacement of such products from their original manufacturers as per their usual practices.

This warranty supersedes all other warranties, expressed or implied. No other statements by the seller, whether verbal or written, shall constitute a warranty.