Customer Service

Parameter’s programs and services give our customers peace of mind.

Sensor Calibration Exchange Program offers substantial savings for customers

To ensure proper chamber operation, your temperature and RH transmitter should be re-calibrated annually. Parameter offers an innovative sensor exchange program, which allows customers to send their digital transmitters to Parameter for off-site calibration services. This innovative program provides customers with:

  • Substantial savings over typical on-site calibrations
  • Minimal disruption in chamber operation
  • Superior calibration.

Read more.

This video demonstrates how to replace the sensor.

Annual Service and Applications seminar offers customers free training and information

Parameter customers (and potential customers) are invited to our annual service and applications seminar. This unique weekend event, held near our headquarters in Black Mountain, North Carolina, gives our customers a chance to learn more about our approach to relative humidity and temperature control, calibration techniques, the use of RH sensors and the Smart Pad, troubleshooting and maintenance, among other topics. Customers may also receive free extended warranties on new equipment. Learn more.

Parameter is on track to earn valuable ISO certification

Parameter is taking major steps toward certification for International Organization for Standardization 9001:2015 for quality management systems! These stringent ISO standards mean that our customers can have continued confidence in the safety, reliability and quality of our humidity and temperature control equipment and all of the products and services we provide. Read more.

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Contact us to learn how Parameter’s innovation, technical expertise, and unsurpassed customer service can work for you.

Please call or email Stefan Cazzonelli for more information.
Parameter Generation & Control
+1-828-669-8717 ext. 311
Toll free US: 800-438-5494
stefan@humiditycontrol.com