Service: Experts working to keep your equipment running efficiently 24/7

Parameter offers unsurpassed customer service and maintenance

Parameter’s services include expert installation, a unique training program, calibrations and validations, preventive maintenance contracts, unlimited free 24-hour emergency phone support and on-site assistance when necessary.

  • Our team of engineers can provide installation to get your system up and running.
  • We offer free training annually at our service and applications seminar.
  • We provide calibration services traceable to the National Institute of Standards and Technology, helping customers achieve the highest levels of measurement quality and productivity.
  • Our validation services group offers turn-key, cost-effective solutions for your validation and compliance needs
  • Parameter’s preventive maintenance contracts give our customers peace of mind. Our techs come to you periodically and thoroughly inspect your system.
  • No matter the time — day or night — a knowledgeable Parameter service representative can assist you by phone. By asking just a few questions, the service representative can usually identify the problem and propose a solution.
  • If an on-site service call is needed, we’ll come to you. With Parameter distributors located worldwide, our customers receive phone and on-site support no matter where they are.
  • If a replacement part is required, most parts are kept in stock – some even covering units built over 40 years ago- and a shipment will be made by the fastest means available.

 

FREE 24-HOUR TECHNICAL SUPPORT

Toll-free: 800-438-5494
International callers: +1-828-669-8717

Email:  service@humiditycontrol.com

Emails sent to service@humiditycontrol.com will be routed to the on-call engineer.

Parameter UV Lamp and Quartz Tube Replacement

How to replace the UV Lamp and Quartz Tube in your Parameter conditioner:

For the best performance of your Parameter conditioner, we recommend replacing the UV lamp and quartz tube in the blue canister annually. Here’s a quick guide to replacing these properly. For info about this and other equipment services, visit our website.